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ADVISORY & FRACTIONAL PAYMENTS LEADERSHIP

 

Build, Launch & Scale Your Payments Business.

 

Executive-level payments expertise to accelerate revenue growth, optimize processing economics, and build scalable payments programs—without the overhead of a full-time executive team.

SERVICE 01

Payments Growth Advisor

 

Unlock the Full Potential of Your Payments Business.

 

GranitePay provides strategic advisory services to help software companies and payment-intensive businesses identify new revenue opportunities, increase embedded payments adoption, improve processing economics, and maximize portfolio profitability.

 

CORE CAPABILITIES

 

  • Payments strategy and revenue optimization

  • Embedded payments attach-rate improvement

  • Portfolio monetization and backbook growth

  • Processor and partnership evaluations

  • Pricing, profitability, and revenue-share analysis

  • AR, AP, and expense management opportunities

  • Go-to-market strategy and customer adoption

  • Payments performance reporting and KPI development

SERVICE 02

Fractional Head of Payments

 

Build, Launch & Scale Your Payments Business.

 

GranitePay provides hands-on executive leadership to build, launch, optimize, and scale payments programs. We go beyond strategy to establish the people, processes, technology, and operational infrastructure required to operate a successful payments business.

 

From standing up payments sales and support organizations to developing internal workflows and customer-facing experiences, GranitePay helps businesses build scalable payments operations and accelerate financial performance.

 

CORE CAPABILITIES

 

1. Payments Strategy & Commercialization

 

  • Develop and execute payments business strategies

  • Build revenue models, pricing structures, and growth plans

  • Establish commercialization and go-to-market strategies

  • Identify embedded finance and monetization opportunities

 

2. Sales Organization Development

 

  • Stand up dedicated payments sales teams

  • Develop organizational structures and hiring plans

  • Build sales playbooks, training, and enablement programs

  • Establish incentive compensation and referral programs

  • Create lead-generation, cross-sell, and backbook growth initiatives

 

3. Payments Support & Customer Success

 

  • Establish payments support teams and processes

  • Design support escalation procedures and service-level standards

  • Create merchant retention and customer success programs

  • Develop support documentation, training, and operational playbooks

 

4. Internal Workflow & Operational Development

 

  • Design sales-to-onboarding handoff processes

  • Develop merchant underwriting and onboarding workflows

  • Establish implementation and activation procedures

  • Build risk, compliance, and dispute management processes

  • Develop reporting, reconciliation, billing, and operational workflows

 

5. External Customer Workflows

 

  • Design customer-facing merchant application experiences

  • Streamline onboarding and account activation

  • Optimize payment acceptance and transaction workflows

  • Develop merchant self-service and support experiences

  • Improve the overall payments customer journey

 

6. Payments Technology & Partner Management

 

  • Evaluate processors, gateways, PayFacs, and embedded payments providers

  • Lead processor and technology partner negotiations

  • Coordinate payment integrations and portfolio migrations

  • Develop partner management and performance programs

 

7. Cross-Functional Leadership

 

  • Align sales, product, engineering, finance, compliance, operations, and customer success

  • Lead payments initiatives and implementation programs

  • Establish executive reporting, KPIs, and operating reviews

  • Coordinate teams around revenue growth and operational performance

 

Ready to Unlock Your Next Payments Growth Opportunity?

 

Whether you’re launching a payments program, optimizing an existing portfolio, or building the infrastructure to support long-term growth, GranitePay can help.

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